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Research and Adjustment Manager (RAM)

If you are a financial institution, you know that researching and tracking financial adjustments can be both difficult and time consuming. Now your answer to “affordable” backroom automation for financial research, adjustments and customer correspondence is here with RAM.

Research and Adjustment Manager (RAM) is a database driven software solution designed to allow users to track, report and archive many types of financial adjustments, customer research and collection information. In addition, RAM has the ability to create both consumer and financial correspondent notifications as well as research invoices.

RAM is comprised of five sub-systems, each operating independently but integrated within one solution to facilitate company wide use, security and maintenance. The sub-systems consist of Adjustment Module (correspondent bank/credit union and customer), ATM and Debit Card Adjustments & Disputes Module, ATM Captured Card Module, Collections Module, and Customer Research Module. RAM was designed to interface with Microsoft Access and Word Applications.

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